We chose the hotel because it was close to our daughters new apartment. Rough experience. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. The location is just amazing - right across the street from the park. Tripadvisor performs checks on reviews. Will definitely return for another stay at JW Marriott Essex House! We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. I have shared your experience with our team. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. The bedroom in my opinion was the best part of the suite. We went to the front desk they gave us another room. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Rooms with Macys Thanksgiving Day Parade views are available. Easy grab and go for all the guest at their Club Lounge. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. Then, I thought to myself, I'll bet they screwed up my bill. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. Nothing I can do. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. If you buy something through our links, Oyster may earn an affiliate commission. We still do have our Marriott platinum status. As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. We are open with full services now, I apologize for this experience. Crowne Plaza Times Square Manhattan, an IHG Hotel. Our late-night menu of light snacks is designed for unwinding. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space I expected location and the building itself to be wonderful. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Which languages are spoken by the staff at JW Marriott Essex House New York? The temperature would not go above 63. My 2 night stay at JW Essex House exceeded all expectations. Do not park at the hotel. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. A luxury environment where there are always opportunities for professional growth and recognition. No surprise that that never happened. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). Sure enough, there were bogus charges. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Thank you for the review and we appreciate all of the feedback! In hospitality, JW Marriott Team. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. The staff all look very professional and address you by your name, very personalized. Mitt Romneyran by on the street outside. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade This was a Christmas present for us to celebrate a Wedding anniversary. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Bad decision on our part to eat there. But service there blew me away! The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. Added another point because the staff was very friendly. 2 Double Beds. Food and Beverages - Room service (limited) and minibar (fees may apply). We went to the front desk they gave us another room. COVID update: JW Marriott Essex House New York has updated their hours and services. Pre pandemic we traveled extensively. There were no tea/coffee making facilities in the room - all this a luxury hotel! Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Thats very generous gesture from JW Essex House. One of the friendliest hotels we have ever stayed in! Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. An absolute joke!! JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. The location couldn't have been more ideal! Revel in refined luxury at JW Marriott Essex House New York. Lunch Breakfast Modern take on an American steakhouse serving up killer steaks and fresh seafood. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Restaurant with limited menu (no soup at all). The menu is mostly American. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Valet parking is available for a steep fee and doesnt include in and out privileges. The Essex House is also one of New York's go-to luxury hotels for notable names. My kids were delighted! And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. 182 units; 42 stories; . +1 212-582-5100 Open for Lunch & Dinner more. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. No room service. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Even when open it is the worst breakfast I have ever had at a JW. COVID update: JW Marriott Essex House New York has updated their hours and services. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. Feb 15, 2023 fraserc907. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. As of this. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Dinner. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. We finally had the engineer come, and he said oh well the heat is off in the hotel. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees They reached out before my arrival and asked if I had any needs. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. Subdued and quiet. This last time it was. . Your . Stay near iconic Central Park at the JW Marriott Essex House New York. Does JW Marriott Essex House New York offer any business services? The customer service here is exceptional!!! We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Internet - WiFi and wired Internet access . We still do have our Marriott platinum status. Taxes and fees that are shown are estimates only. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. laura.burton@marriott.com. However, all suites feature sofa beds for two additional guests. There's an onsite 24-hour business center. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. For a special occasion, indulge in our rooms with terraces overlooking Central Park. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Not worth the $$$ at all! We were there Memorial Day weekend and mask wearing was still required inside the hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I reserved a park view room. For a NYC hotel, the rooms are substantial in size! Many travelers are interested in one particular factor the neighborhood. I assured her it was not and that I, again, had proof of that. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. You can enjoy a drink at the bar/lounge. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! The concierge breakfast buffet amenity for elite members may be about the best in the country. Thank you to the team! Meanwhile, service is sorely lacking. They choreographed a truly perfect event/night. Where are corporate standards? This room was like an icebox box - literally. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. The only other time I had that experience was at Ritz Carlton Cancun. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you stay here, the rooms are expensive to begin with. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. more. Gary understands the secret to the hospitality business: Make every guest feel special! Prices are the average nightly price provided by our partners and may not include all taxes and fees. What food & drink options are available at JW Marriott Essex House New York? JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Bottled Water, JW Marriott Essex House - NYC. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Languages spoken by staff: Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. The hotel restaurant was closed. The temperature would not go above 63. Used award points for some. She is such fun! I had a one night stay here Dec. 17-18, peak Christmas time in NYC. The temperature would not go above 63. There, you're likely to see a mix of business travelers and vacationing families. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. 330 sq feet . Reserve a connector room or suite and expand the living space for your family, friends and groups. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Bryant Park is a short 20 minute walk through Times Sq. Big mistake. Please see our partners for more details. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. with the kids playground also conveniently directly opposite. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. laura.burton@marriott.com. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. JW Marriott Essex House New York. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Insider Tip The concierge has personally curated a unique tour of Central Park. Prices are subject to change. The room was the typical tiny NYC size. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Let's just say perfection. By proceeding, you agree to our Privacy Policy and Terms of Use. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. The room was spacious for New York and had the look of faded luxury. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. No room service. The room seemed slightly dated and like it hadn't been updated in a while. I cant begin to describe the horrible nature of our recent stay at this hotel. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? Do not stay here! Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. Pre pandemic we traveled extensively. Bedroom, JW Marriott Essex House - NYC. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. Staff was superb, as was the stay. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. I enjoyed my short stay . I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. The dining room attendant had us smiling and laughing when we arrived for breakfast. The only other time I had that experience was at Ritz Carlton Cancun. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Room is out dated. Tripadvisor performs checks on reviews. Unlock Member Rates! I cant begin to describe the horrible nature of our recent stay at this hotel. My wife and I wanted to attend mass our first morning there at a nearby RC church. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. I would say my expectations are high. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews The space was large enough for our family. Lobby and common areas are very nice. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. The restaurant was open limited hours with limited food. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. OMGWhat a great hotel! Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. Real old-world charm and ambiance. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . There was no staff for the front desk, with one person and 30 people trying to check in. Is parking available at JW Marriott Essex House New York? Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. We. When I told the front desk they said a manager would contact me. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Location. Directly opposite the hotel is Central Park,. I am so sorry to hear about this experience. Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. Thank you for the feedback and for your loyalty! We went inside to check in and waited about 30 minutes total for a valet to take our keys. This is the version of our website addressed to speakers of English in the United States. Wi-Fi is only free in the lobby and other public areas. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. I am so sorry to hear about your stay. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Popular attractions Rockefeller Center and Broadway are located nearby. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. For a NYC hotel, the rooms are substantial in size! I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. Needless to say, ourWe stayed at this hotel in January and had a great stay. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. The restaurant was open limited hours with limited food. The room and dcor was spectacular, the service provided to our . When we arrived at the front door, there was no one to take our car or bags. Arrived and checked in and was sent to a room that . Which popular attractions are close to JW Marriott Essex House New York? Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. This July was horrendous. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. We went to the front desk they gave us another room. Location is terrific.
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