There are no fees or interest charges associated with your payday cash advance. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Ned is amazing. Replies to negative reviews in < 24 hours. Learn more about Apollo.io Create a free account No credit card. Hi Doroyane,We're glad that our representative could help you resolve your issue. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. . :), I cannot say enough about Devon and Grace. Anyone can write a Trustpilot review. Borrow up to $500 with just a few swipes but only for residents of 21 states. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Consider another cash advance option if your employer isnt enrolled. We always try our best to do our job well and your kind words make it all worthwhile. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. payactiv Reviews: What Is It Like to Work At payactiv? Thats the fee a merchant pays us with every card transaction. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. The app is high-rated on the App Store and Google Play store. Thanks for signing up, we send our newsletter every Tuesday and Thursday! If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Have up to $250 automatically deposited into your account for a $9.99 membership fee. We believe that building a financial technology business requires more than great technology and amazing design. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Verification can help ensure real people write reviews about real companies. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. :). Have a blessed day. Head to our FAQ page for answers to common questions regarding Payactiv services. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. No credit check, consistent income in the past 2 months from the same employer. Compensation may factor into how and where products appear on our platform (and in what order). Money accessed through PayActiv will show as a deduction on your next paycheck. We always try our best to do our job well and your kind words make it all worthwhile. You can apply for a Payactiv account online. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Our information is based on independent research and may differ from what you see from a financial institution or service provider. :). Another 10 to reply with copy and pasted questions, all of which were already addressed. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. We also ensure all reviews are published without moderation. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. :). Heres how Payactiv and payday loans compare. We always try our best to do our job well, and your kind words make it all worthwhile. It goes against our guidelines to offer incentives for reviews. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. To resolve your issue, we need your account details. Most people could download and use the app without technical issues. Hi Lasheka,We sincerely apologize for your negative experience. Run! Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Hi Michelle,We sincerely apologize for your negative experience. He was kind and patient with me and was able to fix my paycor app issue within minutes. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. :). Dave charges a $1 per month membership fee, which is much lower than Empower. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Have a wonderful day ahead! Some employers also may limit how much of an advance theyre willing to offer. research/editorial team. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Always & foreithe best! I will never use this card again and I will tell everyone I know to never get one. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Get what youve already earned, right now, to pay bills or buy what you need. Read 4 more reviews about Payactiv Inc. LM. How many times can you use PayActiv in a pay period? One of our representatives will be reaching out to you shortly to assist you. Sign up for our daily newsletter for the latest financial news and trending topics. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. I will never forget this. See this Kraken review to learn the pros and cons of Kraken. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. We always try our best to do our job well, and your kind words make it all worthwhile. Great customer service!!! And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Tried to not update my full money! Anyone can write a Trustpilot review. PayActiv earned its 4.7 score from GOBankingRates based on the following features. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. App Store is a service mark of Apple Inc. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Please try again later. Companies can ask for reviews via automatic invitations. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Our team will be in touch ASAP. If i could i would give 0 stars this app and the service they give is horrible . UKG Wallet - Apps on Google Play Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Just send an email to support@payactiv.com. Was never asked what the issue was. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. One of our representatives will be reaching out to you shortly to assist you. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Select your state to see the options available to you. Here are 8 tips for writing great reviews. New York, NY, 10016. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. they were quick at responding and helping me find a solution! First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. We also ensure all reviews are published without moderation. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. . Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. In the Business to Business Service category. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. The offers for financial products you see on our platform come from companies who pay us. Image: Woman on the street looking at her mobile phone. Yes. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. David m helped me out when I needed it! Oops! Replies to negative reviews in < 24 hours. Be sure to include your Employer's name, Employee ID, and Mobile number. Payactiv SDS-IT's financial review - apollo.io PayActiv Review 2022: Access Your Money Earlier | GOBankingRates They cant help you resolve any issues. Learn how its rewards program works and see if the card is right for you. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Albert Wick amazing, skilled, and delightful human being thank you again. If you have questions about Payactivs security policies, contact the company on its website. Grace made sure it happened n it is now resolved. 1 Standard rates for data and messaging may apply from your wireless provider. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. I was extremely frustrated before calling and speaking with Ava. Dont use Payactiv. This makes it one of the few cash advance providers that doesnt require a bank account. Hi Loretta,We're glad that we could help you resolve your issue. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Confirm details with the provider you're interested in before making a decision. 1 Standard rates for data and messaging may apply from your wireless provider. Be sure to include your Employer's name, Employee ID, and Mobile number. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Love you Davis M! All Rights Reserved. Horrible business and customer service. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. thank you! 24 Reviews Visit Website. 1 Standard rates for data and messaging may apply from your wireless provider. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Join today. Feb 16 I finally get connected to Ned. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. :). 2023 Trustpilot, Inc. All rights reserved. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Working at PayActiv: Employee Reviews | Indeed.com Ray M. made it so easy to get set up where i can have access to my wages. It has been a week. A team member will be in touch ASAP. Davis M has saved the day once again! Faster access to your money. We always try our best to do our job well and your kind words make it all worthwhile. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Over 3 million HR leaders trust our advice. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. banks. Payactiv costs nothing to the employer. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. They don't care at all.. don't use payactive..please don't. Hi Angelica,We sincerely apologize for your negative experience. Immediate access to wages earned today3. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We spend all day researching the ever changing landscape of HR and recruiting software. No commitment. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Have a blessed day. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Find her on Twitter, @DawnAllcot. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future I love this guy!! PayActiv Review | Is It Right For You - YouTube Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We hope to find a solution that makes you smile. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. They treat you like family. We always try our best to do our job well, and your kind words make it all worthwhile. EWA has not worked for a while. Read Customer Service Reviews of www.payactiv.com - Trustpilot UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Working at payactiv | Glassdoor Devin picked up my case n made Mr a promise it woukd be resolved in a day. Its available to part-time and full-time salaried workers, as well as hourly workers. PayActiv is not a credit card or a payday loan company. How long does it take to get money from PayActiv? Head over to our Support Form and someone from our team will assist you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Otherwise, read on! In terms of security, no app is 100% secure. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans.