I love it! I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. Big or small, we will work with you every step of the way to bring your idea to life. The website says "no hassle" returns. Stay away from these people. My husband and I love it! It was packaged well, but still got slightly bent at one end during the shipment. Only if you are a member of MetalPlex and login, you can have access to free shipping. It is currently up with a white hook that looks like a nose ring. It was totally protected by the packaging. All of our pieces are handcrafted in Austin, Texas. Ordered 3 pieces from them. was looking for something big to go over my sofa and this is perfect size! I ordered another piece already !! With the LED version, we use two metal cut-outs to give it a 3D look. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Love MetalPlex Customer Service too!! As a result, chances are you are already familiar with it, so you can continue to use it safely. I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." I received my order so fast!! Still waiting ******************************************************************* business. We do send orders to PO Boxes via USPS shipping services. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. excellent craftsmanship. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. See if the website is legit with our validator: Here are the best ways to spot a scam this year. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. AVOID THIS COMPANY ! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. I would definitely recommend this company for personalized signs. 1, Report #1485959. Disappointing for the price paid. Thank you for your understanding. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. General customers can get the free standard shipping service with a valid coupon. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. Love the black/shadow look in my computer area. Kicking myself nowwww!! Login Affiliate Login. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Its georgous!!! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. How many stars would you give metal-plex.com? BBB Business Profiles may not be reproduced for sales or promotional purposes. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Its perfect for the small space above our door. The craftsmanship is perfect and very detailed and it is also lightweight. Well made, shipped fast and packaged very well. I put it by my soaker tub. This was exactly what I needed in my room to hang over my bed. Beautiful piece! Instantly impressed and even more so when my item arrived. Perfect! Other newsletters like the information of Coupon and hot items will also be sent to you by email. BBB Business Profiles generally cover a three-year reporting period. Item will need bending back to get flat. I wish I would have looked at reviews beforehand. The quality is great and it looks perfect in our house. 14 days later the tracking label has been printed not shipped. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. 19937 Harrison Ave, City of Industry, CA 91789 Metal plex was great, and accommodated our request and as you can see, it looks great! I left a message and took pictures to show them what occurred. Ive been a steel fabricator for 40 years and what we received looks like crap. We gathered the most favorable Discount Code 48, so you don't have to. I am updating my bathroom and believe me, I will be back to order a few more things from you. On 9/3/22 I paid for a large white metal bull. I would say I'm satisfied as I ordered another design from you! A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Metaplex Would recommend and use again! It took me a while to actually order it, but they were always quick to respond and help when I asked. If you feel the information listed on this page was useful, please share it on social media. I was offered a refund, did not receive that. . 2023 usa.coupert.com all rights reserved | update March 07. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Practically everyone uses a cell phone. Ordered the elements in the round shape. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. I haven't seen anything like it. Asked to have this image of Mt. Customer service is also great. I made a mistake in the size I wanted in the order and realized it a couple of days later. Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. Valid. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. After testing several fraud prevention products online, we could certainly say the winner isSurfshark. Still waiting. Loved the clean lines it has. Size ensures visibility on our home! Customer Service - MetalPlex Custom order I am very happy with. Just give me my money back. If you are not familiar with these terms, do not worry. We do accept returns in the first 30 days after your purchase. Ill never buy from them again! Nice work! We love it in our bedroom! We saw the ads, took a chance and love the choices we selected. | Read 41-60 Reviews out of 91 Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. The buyer is responsible for the return freight and will refund in full. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. The packing team did a great job wrapping it up. on Facebook, Share Just beautiful!!!!! The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. They brought my idea to life! Love our sign. MetalPlex will not refund personalized customized products misspelled by the buyer. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Next-day and Express delivery options also available. Horrible customer service & mediocre products. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Packaging was exceptional. Companies can ask for reviews via automatic invitations. How safe and trustworthy is it? If we bought this at a craft fair for $10 it would be ok but for $50 no way. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 I hope to order from this shop again in the future! Arrived just as expected, perhaps better :) and very speedy shipping. I contacted them and they were quick to respond. Was very impressed with the craftsmanship of the product and how lightweight it is! Amazon.com: METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor You can message Metalplex directly on their social channels. They keep sending the same auto answer every week. It's perfect size for what I'm wanting the wall to look like. Thanks all for running a strong reliable business. I am giving them a single star since giving them no stars isn't an option. Exactly what we needed and wanted. It looks like a wall decal it's so thin! It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Wish I had read the reviews before I ordered. The MetalPlex Discount Code is extremely important, and you can find it on our website. All your personal information is stored online against your will. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! packing it came in was very secure too for a big piece. Just give me my money back. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! They look great and were easy to install. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Will be great once I get my living room all organized. Moving into a new place and wanted this mountain range for over my loves seat. We LOVE our new mountain art piece. Great company to do business with. Shasta. The colors are so much more vibrant and beautiful in person. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. We love it! Love this art in my husbands Real Estate office. MetalPlex is an Austin, Texas-based manufacturer of wall decor. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. We wanted to recreate birds flying across our wall. Awesome customer service too :-). Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. This organization is not BBB accredited. My address sign came so much better than I expected. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Please share your experience, as well. 2023 Trustpilot A/S. When I contacted the company, they quickly made a new one and shipped it out. I wish I had read the reviews before ordering. I ordered on 9/25 from the company a mountain range of ********. Metalplex was absolutely AMAZING. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. 06:39 PM. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. No communication, no tracking updates. we went with the larger size and it is easily visible from the street. This was purchased as a housewarming gift, so sent directly to recipient. Thank you for the personalized name tag! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Its much lighter in weight than expected which is a good thing. It looks just as expected, came on time with everything in good order. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Its light weight and was super easy to hang. this is my second order from this place. Perfect adddition to my office space. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. There are no refunds for customized products where the buyer misspelled the personalization. Please send us a message to request your custom order. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . I will definitely purchase from Metalplex again. Search for answers on our support pages and within our knowledge base. How would you rate it? Here are 8 tips for writing great reviews. The most beautiful piece and the best customer service I have ever received. Overall very satisfied with my order. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. When it arrived, it was broke. Thanks. Item will need bending back to get flat. Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. Great craftsmanship, well made and reasonably priced. Incredible. We work hard searching on the web, so you don't have to. The shop custom made this metal art to my specifications and it turned out just right for my project. Prompt communications and shipping. Name Monogram Address Sign - Metal Wall Art Customer service is also great. If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). Extremely happy with this purchase! . 3 Piece Geometric Mountains Wall Dcor Set. Love MetalPlex Customer Service too!! We try to accommodate all requests and enjoy creating custom orders. Dawn B. Quality of wall art is suburb. It has not yet been shipped per the tracking information. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. You can also examine the store's website for contact info like a contact form or email address. Definitely recommend. Got this today and put it up in just a few min. Souvikc555@metalplex.in Thank you! I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Wayfair | Metal Metalplex Wall Accents You'll Love in 2023 Make an appointment with a courier in advance to pack the goods and return them back together. The shipping is slow but worth the wait! Shipping was a little slow but certainly was worth the wait! Stay away from these people. We opened it and it's perfect. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Your email address will not be published. Without checking into why it hadn't left MetalPlex facility. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. If I could give 6 stars, I would. Buyer to pay return shipping. Came with everything needed to hang. It goes against our guidelines to offer incentives for reviews. Quality is terrific. Absolutely thrilled! We warranty all craftsmanship on our products for 90 days from the date that you receive the product. It goes against our guidelines to offer incentives for reviews. All rights reserved. I was worried because it took awhile to come and I had read some bad reviews. Ordered 3 pieces from them. Name Monogram Address Sign - Metal Wall Art - MetalPlex Bought this for my father. Love these mountains. You can get the removal service HERE. On the second piece - no issues and were happy we gave them a second chance. Search all of MetalPlex's current and previously listed jobs and positions. Thank you!!! This is the 12 inch. See the delivery FAQs for details on shipping methods, costs and . I was offered a refund, did not receive that. Moose Alternative - Metal Wall Art. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. Got this today and put it up in just a few min. There are tons of scam websites out there. +91-8918076038. Call again, takes 5 calls over 2 days to get in touch with someone. Order this for my new apartment and love the bigger size. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Do not purchase from here. As of Feb 16th, I had no response from MetalPlex about my ordered. They need to really step up their customer service. It may need some improvements. I wish I had read the reviews before ordering. I got the greyr and it looks so good compared to my black desk top! MetalPlex LLC. Want it for over my little sitting are and think it will go great!