It takes a few cycles to do this. Throttle works intermittently. Please read our Privacy Policy. My ebike will cut out. Well spoke with Roshan and he was a bit stumped by the error codes. As a reader supported site we sometimes earn commissions when referring to stores. Grab a flashlight and inspect every inch of the cable. High Quality Affordable Electric Bikes for Sale in the Philippines with FREE Shipping in Metro Manila. Is the battery pack being charged to 100%? Sit back and enjoy the ride, while we take care of the rest. 4 8. I should be receiving my motor soon and Ill post some updates. If your eBike battery pack is swelling up, well, you likely have a pretty serious problem with one - or more - of the lithium-ion cells. agarg_1; Feb 2, 2023; Maintenance and Repairs; Replies 16 Views 464. In some cases, these switches can get stuck - leading to their failure. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. Dont charge a battery from a discharge port, this will bypass all the protection built into the battery. If this happens, youll tend to experience power cut-offs. Bicycle Universe is compensated for referring traffic and business to these sources. Whatever throttle problem youre facing, theyve probably seen it a hundred times already. We get commissions for purchases made through links in this post. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. Nakto Stories. This NAKTO 20 Inch Fat Tire Electric Bike adopts the 48V 10Ah built-in battery, 350W high-speed brushless motor, Shimano 6-speed, front and rear disc brake, a bright front light, 3 riding mode--electric bicycle&pedal assist(PAS)&normal bike, you can ride on the mountain or beach. To get your ebike running again, youll need to fix the jammed brake levers. 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If the controller doesnt work at all, make sure that the power switch is turned on. I just fitted new battery to my eBike. I then have to remove the battery and then put it back in. But the pushbutton display on the battery lights up 3 of 4 bars. It loses only a quarter of the charge that NiMH batteries lose. It has been on charge but wont work on the bike. If the indicator light illuminates when the charger is plugged into the electric bike, then the wiring and the wiring connectors going to the charger port as well the charger port itself are working. Disconnect those wires from the controller. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. This is a 3 wire square plug and a 5 wire rectangular plug. Electric Bicycles . Email:naktousa@gmail.com. Paint & Body Repair; Building & Construction. The bike is brand new less than 100 miles on it. Why Does The Throttle Type And Features Matter? Manage Settings (Jurupa Valley, CA) Nakto electric bike | no key | no charger However, as always, theres no harm in taking it to an e-bike shop so that they can do it for you. Thats even more likely if youve tested another throttle on your e-bike and found that it works perfectly fine. . If your ebike wont start or keeps cutting off, the issue can often be traced back to the battery. Continue with Recommended Cookies. Troubleshooting - NAKTO BIKES - Zendesk However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. Has the fuse blown in either the eBike battery pack or the charger? Check out our article about the best electric scooter accessories here <<<, How do know what battery I need for my bike. Also, check the fuse or circuit breaker. Your e-bike throttle will probably be one of the three general types: All of them work in the same way. Some excellent information and helpful advise.are you a cyclist or ebike user. All NAKTO ebikes are covered under our 1-year warranty for the original owner. He said he would contact Bafang to see how to trouble shoot it. If you have just bought an electric bike or are perhaps thinking about buying an electric bike you might be thinking about batteries. Measured voltage is only 1.6v. Otherwise, the voltage will massively drop. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. One owner's battery wouldn't charge from new. Are you assisting your battery by peddling? Since the controller serves a huge yet sensitive purpose in the functioning of an ebike, the slightest technical glitch could ruin the established balance in any aspect including power transfer and distribution. Enjoy the [] However, like any other type of battery, they will slowly discharge over time. I would suggest going to someone who has a basic knowledge of electronics and try to change the key switch with an identical one or search for any visibly damaged cables. Hi, my name is Richard and I own an electric scooter for years now. First, select the battery that belongs to your eBike. For a better experience, please enable JavaScript in your browser before proceeding. So, why do the throttle type and its features matter when troubleshooting an e-bike with a throttle problem? Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. Be sure to first unplug the battery charger if its plugged into the wall. Others may even have multiple power settings (e.g. Why Are Electric Bikes So Expensive Are Their High Price Tags Justifiable? If your ebike comes with a circuit breaker, you can reset the circuit breaker by pushing the breaker. NAKTO Safe Brake 3-Cycles Electric Bike - Don't Waste Your Money Before we start trying to troubleshoot or fix anything, we must understand e-bike throttles in general. Call Us . Nakto Camel City Women's Electric Bike. NAKTO SUPER CRUISER ELEC. Repeated this a few times. 3 rides and it still shows full, althought the voltage display reduces. As we mentioned earlier, loose wire connections are one of the most common reasons why you may be experiencing issues with your ebike. Some electric bike models use flat pack cells - and these are known to swell if they suffer some damage. Everything is tight. It may not display this or other websites correctly. As a result, its also one of the most common reasons why your electric bike may not be working properly. Doing that is easy enough, as long as youre able to solder the wires to the new sensor yourself. Alternatively, you can test the battery pack on another reliable electric bike where you ride the ebike at full throttle on flat ground. So it was working all day no problems then bam. Youll now want to see your results. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. For ebikes with a fuse, you can simply remove it and hold it against some light to see if its burned out. Nakto Camel City Women's Electric Bike. Seeing how most throttles have all of its wires and components bunched together, you might have to gently dig around to look for the Hall Effect Sensor. The throttle could get stuck or not work at all. If those brake sensors were to be faulty for whatever reason, your throttle would not work no matter how hard you tried. You use the first 5 or so of your charge-discharge cycles to complete this task. The battery, which can be removed easily if not needed, is conveniently placed behind the seat. Besides that, disconnected wires could also cause problems for the sensor and the throttle. How to Solve Electric Bike Battery Problems - A helpful guide To do so, you have to flip your hub motor backward. Nakto 26-inch 250W Cargo Review | Tested by GearLab 1. Lithium-ion batteries dont prefer being left on the charger. Nakto Camel City Women's Electric Bike. $739.00. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). It had 2 to 3 bars when it cut out. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. That means dont try and charge your battery overnight as you sleep. Share: If you have bought your bike online, then your bike will have shipped with around 30 50% of a charge. With a wonderfully balanced 68 lbs bike Fram, this urban e-bike features a lithium powered long range (20 mile max range) battery fueled by a rear hub 36V 250W motor. Well, its because different types of throttles are wired differently. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic Get special offers, exclusive product news, and event info straight to your inbox. Naturally, you dont really want to be doing that, and it is a job for the experts, you also wouldnt have needed to read our guide if you know how to do that. Hold the bike's On button for about 10 seconds to force the speed controller to turn on. Bicycle Universe also participates in other affiliate programs and advertising platforms. Hopefully, the charger will now charge your battery, recheck the battery voltage, it should be pretty near to the full voltage of the battery. But if not, then you should buy a new battery. Troubleshooting. C961 (pdf) Download. Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. 8:30-4:30 Pacific time. Once you put the throttle back together again, you should be able to press or twist it as usual. Check the Voltage. Do you have a short circuit in the battery, wiring, or motor. As an affiliate, we earn from qualifying purchases. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. However, we stress that you never do that as it can be extremely dangerous on the road. Then, tighten the brake cable by loosening the brake cable stopper, pulling the brake cable tight, and re-tightening the brake cable stopper. If your battery isnt charging, start by checking the following: That is entirely normal - and will, unfortunately, only get worse as time goes on. Manuals - The Electric Bike Warehouse In this article, we're sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. Check the Battery Prongs. Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. And maybe a soldering iron, depending on the problem. The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. To find out if your battery is the culprit behind the repeated choking of your ebike, try using it on a different reliable electric bike with the same setup as yours. Bikes been down a week. Is there a way for the end consumer to delete codes and see if they regenerate??? Mini Bikes; On Sale. In this case, its a good idea to check if your ebike is still under warranty. Hopefully, the tips Ive outlined above will help you keep your eBike running fast - and for a long time. My battery switches of when I start to climb a steep hill, what could be the cause of this? Checking the battery voltage can give you a clue as to whether or not the battery has been damaged. If they havent maybe their customer service isnt the greatest and you might need to try another store.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_1',146,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_2',146,'0','1'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-146{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:auto !important;margin-right:auto !important;margin-top:15px !important;max-width:100% !important;min-height:600px;padding:0;text-align:center !important;}. Be careful to not let the test leads touch while you're measuring and the battery might need to be turned on to get any reading. Is my 4 year old battery bad, or is it some other component? If it holds a charge, the issue will be your electric bike - most likely a short circuit in the bike's wiring or the motor. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. Thatll usually involve removing screws and popping open any plastic tabs keeping the throttle closed. $50 off when you subscribe! Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. The controllers job is to take input signals from all the controls and sensors on the ebike, analyze them, and then determine the best way to transfer the power coming from the battery to the motor. If you notice that youre charging your battery, but it still discharges quickly without being used, you might have a short circuit somewhere or a faulty battery at your hands. China is a huge electric bike market, and only a tiny percentage of the bikes sold have a lithium battery fitted. We use cookies to ensure that we give you the best experience on our website. Heres a general tip when trying to troubleshoot and fix an e-bike with a throttle problem: always start by checking the parts that are easiest to fix. I rode it it was fine then it would stop. low, medium, and high power). Readjust the battery, stick the charger in and reboot the bike. Getting speed reading from the display when wheel is turning. All NAKTO ebikes arrive 90% assembled plus free assembly service available now. Refine view all. The bottom line? You then choose the new capacity for your battery, which influences the range. Some speed controllers are turned on by pressing the M button. Looking for Electric Bike Help? The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. Check the Battery Management System. Youre just after a jolt, not a full charge. I'm going to keep checking everything again I just needed to take a break before I go crazy luckily for me I'm in Ontario and it's freezing cold outside so it's not that big of a deal but I was wondering if you had any ideas something I could check or do to get this thing going again. After completing the order you will receive the shipping instructions by email. In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. 12 reasons not to buy. Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. NAKTO's 22" Elegance Electric Bike has its fair share of drawbacks, but they don't overshadow the wonderful features the e-bike offers. How does an electric bike work? Electric, Electric bikes have surged in popularity in recent years. Great trouble shooting Brad. Youll more than likely see 2 cables that look the same. Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. When charging a battery to 100%, for more range, don't leave it like that for more than a day. Don't expect to go off-roading or covering long distance with this bike. Li-Ion batteries are a type of rechargeable battery.